How do you please a group of teenagers in a Skateboard Park? Maybe you need to consider a little more customer service. Now obviously kids on skateboards have a chip on their shoulder and trying to threaten them that you’re going to kick them out of the park isn’t going to work, after all they’ve probably been kicked out of every mall in town plus at once. .
As a child, on a skateboard I was once chased by a Hughes 500 helicopter when I tried to escape selective pursuit, after saying a security guard and a black and white, which one came to his aid? Imagine if I had been caught; $500 per hour Jet A fuel bill my parents would have received? They would have taken away my privileges for months and punished me.
It goes without saying that customer service at a skateboard park starts with true customer service and not threats. When dealing with skaters in skate parks, you have to understand that they want to be treated like adults. Therefore, it is necessary to speak to them as such and explain their situation and need for safety and their responsibility to follow the rules.
Meanwhile, customer service understands your needs and takes your questions and comments seriously. I can tell you that after working with our city’s Department of Parks and Recreation. That once a customer service program has been implemented; skaters not only enjoyed the park more, but we received rave reviews from their parents. Please consider all this in 2006.