Business Process Outsourcing (BPO) is popular in many business operations, including accounting services, writing services, data entry services, and webmaster services. Now, thanks to innovative technological advances in phone systems, you can even outsource your receptionist duties.
There are many new companies offering live and remote professional receptionist services at great prices. Your receptionists answer your calls as if they were in your office, but since they operate offsite, you don’t have the expense of an in-house employee. Seamless call routing and your personalized greeting give the appearance that your virtual receptionist is in your office.
Missed calls often lead to lost sales. In today’s tough economic times, every competitive advantage is vital. Using a live remote receptionist service ensures you won’t miss another call and helps reduce overall costs. With remote receptionist services you will not have to worry about:
– Payroll taxes – Benefits – Training – Sick days – Personnel issues
You may wonder, how does this remote receptionist operation work? Actually, it is quite simple. They can use your existing phone numbers or issue you new ones. Once you designate the numbers, all your calls are routed to the receptionist from your designated number to the designated number. They answer calls with your personalized greeting, such as “Thank you for calling Acme Industries, how can I direct your call?”
Remote receptionist services include:
– Live call selection/forwarding – Message taking – Appointment scheduling – Conference calling – Voicemail services – Email/fax services
This cost-effective receptionist option can be of great value to businesses that cannot afford a full-time in-house receptionist, don’t have the call volume for a full-time receptionist, or need extra help only during peak calling hours. Find out how you can get the benefits of a professional receptionist without the expense of a full-time on-site employee.