SAP Business One has approximately 4 years of implementation history and a very strong presence in the US, Europe, Australia, New Zealand, as well as strong positions internationally. Considering the fact that it is relatively young, the design of the system, including the object model, allows for advanced customization, integration with legacy and new technologies. We see some commitment to Microsoft technologies, such as MS SQL Server and the COM object model. The integrated CRM module allows you to implement the Microsoft Outlook client for messaging, just to name a few. In addition to the customization capability, SAP Business One has high-end SAP transaction integration, allowing this product to consolidate small and medium-sized subsidiaries in the US or internationally into your SAP corporate ERP system – Franchise Network , dealers, manufacturing facilities, etc. . In this short article, we will provide customization scenarios for IT admins planning to implement integration, customization, reporting, etc. of SAP Business One.
o SAP Business One SDK. SAP Business One SDK has User Interface API, Data Interface API, Java Connector. The recommended form of customization design is XML web services, which allow you to integrate custom web portals with SAP Business One objects: sales orders, inventory items, customers. E-commerce or web-based extranet (collaboration with your suppliers and regular customers) would be a good example.
o Implementation partners. SAP Business One has several licensing and certification criteria. One path allows the SAP partner to provide installations and so-called functional consulting. This means that these companies are experts in linking their business processes with the standard set of modules and standard features/functionality of SAP Business One. In our opinion, SAP BO is not only for relatively small and medium-sized companies, but also for medium-sized and large and even corporate (subsidiaries and branches). Large companies have a mix of multiple systems, including legacy; they often combine multiple platforms: Windows, Unix/Linux, Lotus Notes Domino, Siebel CRM, Salelogix, IBM DB2, to name a few. In this situation, you need to partner with a partner with technical knowledge and experience.
o Customization partners. The SAP Business One SDK is not an open technology and to gain access to it, the SAP Partner must undergo SDK development training and pass the certification exam. At the same time, the SAP SDK uses open tools, like Microsoft Visual Studio, for example, to code itself. This leads to the common practice when customization partners do not provide functional consulting and implementation services, but concentrate on development: overseas business location is also common. However, some risks can be attributed to the fact that one organization does the specification of business processes and another does them in custom coding.
o Technological partners. In our opinion, the best result in custom solution could be achieved with SAP Business One Partner, which deals with both sides: implementation/functional and customization/development. Considering less than 10,000 SAP Business One implementations worldwide (in this case, it can be difficult to find a local technology partner in your area), the trade-off is to use a remote partner with the network of local independent contractors.
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